Why Is Android Auto Not Working? 8 Troubleshooting Fixes

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Why Is Android Auto Not Working? 8 Troubleshooting Fixes

Android Auto is a fantastic method to use your Android smartphone while driving, but it’s useless if it stops operating correctly. We’re here to assist if you can’t get Android Auto to connect at all or if it suddenly stops functioning consistently.

These Android Auto troubleshooting instructions can assist you in resolving issues with the function. We concentrate on utilizing Android Auto with your car’s display since Google Assistant Driving Mode is less prone to these issues.

1. Android Auto Not Working? Restart Your Phone

When Android Auto fails to function, it is likely due to a momentary malfunction with the functionality on your phone. As a result, if Android Auto fails, you should always do a brief device restart.

You can reset most Android smartphones by holding down the Power button until a menu displays. If it’s available, choose Restart; otherwise, select Shut Down and then restart your phone after a minute or two. After that, try using Android Auto again to check whether it works correctly.

It’s also worth turning off your vehicle, waiting a time, and then turning it back on to rule out any glitches.

2. Update Your Phone and the Android Auto App

If Android Auto used to operate but has now stopped working correctly, you may need to apply some upgrades to get it back on track. Go to Settings > System > Advanced > System Update to check for and install any available Android upgrades.

Please keep in mind that the titles of these menus may alter based on your phone. On Android 12, there is no Advanced header under System.

Then, launch the Google Play Store to check for app updates. Tap your profile image in the upper right corner, then choose Manage applications & device from the list. If everything is up to date, you’ll see All applications up to date, otherwise Updates available with a notice about how many outstanding updates you have. If there are any updates available, tap this area.

If Android Auto appears in the list, hit Update to install it. While you’re here, you should also update other important system programs, such as Google and Google Play services, if updates are available. This may resolve problems such as Android Auto’s voice commands not functioning.

Finally, when any updates have been loaded, try launching the Android Auto app on your phone. You may be required to approve a user agreement update or anything similar before continuing to use it. One reason Android Auto may cease operating after a significant update is if the software is awaiting your permission.

3. Make Sure Your Phone Works With Android Auto

If Android Auto isn’t functioning at all, or if you get a “device not supported” notice, make sure your phone is compatible with the functionality. According to Google’s Android Auto support website, you must have a smartphone running Android 6 Marshmallow or above, as well as an active cellular data plan, to utilize it.

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To utilize the function on Android 9 and earlier, you must first install the Android Auto app from the Play Store. Android Auto has the ability to connect to your car’s display if you’re running Android 10 or later. Google no longer supports this capability, hence the standalone Android Auto for Phone Screens app is deprecated. If that’s the only one you have, replace it with the contemporary app instead.

Also, make sure you’re in a country where Android Auto is supported. On the Google website mentioned above, under Where to utilize, you’ll discover a list of regions. It works in several nations, including the United States, the United Kingdom, Canada, Australia, and India. However, in certain areas, Android Auto will not operate at all.

If you’re new to Android Auto, make sure you’ve read our Android Auto user guide and understand how it works so you don’t miss anything.

4. Confirm That Your Car Supports Android Auto

If Android Auto does not appear on your car’s display, keep in mind that you must have a compatible vehicle (or aftermarket head unit).Even if your vehicle has a USB port, it may not support Android Auto.

Look for your vehicle on Google’s list of Android Auto-supported vehicles. In general, the function is only available on vehicles manufactured between 2016 and 2017. To be sure, the documentation for your car should indicate Android Auto if it is supported.

If your vehicle does not support Android Auto, you may get a radio that does. On the same Google page, you’ll see a list of authorized models; they’re available for purchase through companies like Crutchfield.

5. Troubleshoot Your Car’s Infotainment System

If Android Auto still does not show on your display at this point, you should check for issues with your car’s head unit. Make sure you activate the Android Auto app from your car’s primary menu—the position varies depending on the vehicle and manufacturer. When you plug in your phone, the app often does not load instantly, causing you to believe something is wrong.

Try restarting your car’s infotainment system if it’s possible. You’ll need to consult the owner’s handbook for this, since it varies each car. If this isn’t an option, just turn off your vehicle for a few minutes, then restart it and try again.

Finally, if you have an aftermarket receiver, check the manufacturer’s website to see if a software update is available. Apply any available updates, then attempt the connection again.

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6. Replace the USB Cable You Use With Android Auto

You’ll need a USB connection to connect your phone to your vehicle when using Android Auto on your car’s display (unless you’re using Android Auto wirelessly). If you start experiencing issues with Android Auto, it’s possible that your cable has failed or is of low quality. Due to cable issues, the Android Auto connection may drop at random or refuse to connect at all.

Replace your USB cord with a high-quality replacement; the cable that comes with your phone is typically a good match. Use a cable no more than six feet in length for the greatest results.

Keep in mind that if the connection is simply for charging and not for data transmission, it will not operate with Android Auto. If a cable contains the USB “trident” sign on the USB-A end, it usually facilitates data transmission. If you’re not acquainted with USB cable types, check out our guide.

Also, ensure that the charging port on your cellphone is clean. Even if you have a decent cable, your phone’s port may be occluded, causing connectivity problems. Check for dust and other accumulation with a flashlight, then gently clean it with a cotton swab or toothpick if necessary.

7. Check Your Paired Car Settings in Android Auto

Android Auto allows you to connect your phone to several automobiles. If you’re experiencing difficulties connecting Android Auto with a new vehicle through USB, you may try these solutions. Open the Android Auto app on your phone and choose Previously linked vehicles to see your Android Auto vehicle settings.

This displays a list of vehicles that you have authorized or refused for usage with Android Auto. You may have accidentally placed your automobile under the Rejected cars heading. Remove the vehicle from the banned list and retry pairing it.

Normally, the option Add new automobiles to Android Auto should be activated. When you put in your phone, it will just charge instead of beginning the Android Auto setup procedure.

If you’re having problems connecting to a second vehicle, Google advises you may turn this off. Connect using the inverse configuration of whatever you have here.

If none of the previous options work, press the three-dot Menu button in the upper-right corner and choose Forget all vehicles. This will erase any vehicles you’ve previously synchronized, allowing you to start again and hopefully address any issues. You’ll have to re-set your automobile, but that’s a little hassle in the grand scheme of things.

8. Clear Cache and Storage for the Android Auto App

If Android Auto still does not operate, you should erase all stored data in the Android Auto app and start again. You should do this when your phone is unplugged from your car, so make sure the engine is turned off and the USB wire is removed.

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To delete Android Auto data, go to Settings > Applications & notifications > See all X apps > Android Auto > Storage & cache. On Android 12, the menu is called Apps rather than Apps & Notifications.

Clear the cache first, then try using Android Auto again. Clearing cache just eliminates temporary files required to improve the app’s performance, therefore clearing cache will not delete any of your Android Auto settings.

If this does not work, return to the menu and choose Clear storage next. This deletes all of the app’s data, so it’s as if you’re installing it from scratch. After doing this, you will most likely need to reconfigure Android Auto settings.

Hopefully, after removing all of the app’s files, Android Auto will reconnect for you.

9. If Android Auto Still Won’t Connect Properly

If none of the following resolves your Android Auto issue, you most likely have a more significant problem with either your vehicle or phone.

If feasible, link your phone to another vehicle that supports Android Auto, or connect another Android phone to your car. This will assist you in determining the source of the issue.

If your automobile refuses to accept Android Auto connections, contact the manufacturer or your dealer. It’s possible that something is wrong with your car’s internals, leading Android Auto to fail.

Android Auto on car display
Image Credit: Maurizio Pesce/Wikimedia Commons

If your phone won’t connect to numerous vehicles that support Android Auto, check sure you’re using a reliable connection and that your charging port is clear. If it fails, you should contact your phone’s manufacturer for assistance.

Remember that, while you attempt to resolve these difficulties, Google Assistant Driving Mode is available as an interim solution. It’s not as handy, but it gets the job done.

Get Android Auto Working Once More

You will lose all of the advantages of Android Auto if it does not function. These hints will help you troubleshoot Android Auto. Most likely, you need to change your USB cable or have a problem with the app on your smartphone.

Now that Android Auto is back up and running, make sure you’re taking use of all of its features!

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