Why Does Google Chrome Keep Crashing, Freezing, or Not Responding?

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Why Does Google Chrome Keep Crashing, Freezing, or Not Responding?

It’s infuriating when Google Chrome repeatedly crashes. If Chrome won’t even open or crashes on specific pages, you may be tempted to try another browser.

But you are not required to do so just yet. We’ll teach you how to solve frequent Chrome crashes, hangs, and freezes so you can restore stability to your browser.

Google Chrome Keeps Crashing: Basic Troubleshooting

When Chrome crashes or freezes, you should first try restarting it entirely. To do so, go to Chrome’s top-right three-dot Menu button and choose Exit. Then, after a few moments, reopen Chrome to check whether the problem has been resolved.

It’s worth noting that if you just click the X in the upper-right corner, Chrome will continue to operate in the background (if you’ve enabled that option). To disable this, go to Menu > Settings. To see additional options, choose Advanced from the left sidebar, then click the System entry.

Disable it here. If you want Chrome to shut entirely when you click the X in its window, keep background programs running while it is closed.

Next, consider how many tabs you have open in Chrome. Websites may crash if your computer’s RAM is low (which is often the case owing to Chrome’s high memory utilization). Close any tabs that aren’t in use, pause any Chrome downloads, and exit any superfluous apps that are active on your computer.

To aid with this, hit Shift + Esc to bring up Chrome’s task manager. This will give you a summary of everything that is running in Chrome, allowing you to close the most active users.

If none of the following solutions seem to work, restart your computer. As you are surely aware, restarting resolves many difficulties and may resolve any temporary troubles with Chrome.

Finally, navigate to Menu > Help > About Google Chrome to check for Chrome updates. New versions may fix issues, including those affecting memory use.

Google Chrome Keeps Freezing: Advanced Fixes

If the initial procedures above did not resolve your issue, go to some more troubleshooting options.

Disable Some Chrome Extensions

Next, go to the Menu > More tools > Extensions page to verify your installed extensions. Disable or delete everything you are not actively using. Too many extensions may slow down your browser, and malicious extensions might disrupt Chrome’s usual functioning. For more information, see our guide on managing browser extensions.

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If you have a lot of extensions and don’t want to deactivate them all manually, start an incognito window by going to Menu > New incognito window, or by pressing Ctrl + Shift + N on your keyboard. Extensions are not permitted to operate in incognito windows by default. As a consequence, surfing incognito makes it simpler to verify whether an extension is to blame for Chrome freezing or crashing. Disable them one at a time until you find the perpetrator.

Scan for Malware

While malware isn’t always the blame for Chrome crashes, it’s important checking it out before proceeding. A malicious software might tamper with your browser’s security or network settings, resulting in connection issues.

Chrome has a simple malware scanner. However, for a more complete scan, use your computer’s antivirus package in conjunction with Malwarebytes.

Try Another Browser

If Chrome only freezes when you attempt to load a certain site, you should determine if the problem is limited to Chrome or affects all browsers. Open another browser, such as Firefox or Microsoft Edge, and check if the same issue occurs.

If the website does not load in the other browser, the site is most likely experiencing problems. You must wait for the site owners to resolve the issue; try contacting the website admin through social media to notify them. Meanwhile, there are various solutions for accessing sites that aren’t loading.

If the page loads properly in other browsers, the problem is with Chrome. Continue using the steps below to troubleshoot further.

Disable Hardware Acceleration

Hardware acceleration is a feature that transfers heavy graphics duties from your CPU to your GPU. Enabling this may make Chrome run faster, but it can potentially create problems in certain circumstances.

If you’re still experiencing Google Chrome freezing after attempting the aforementioned remedies, you should try disabling hardware acceleration and seeing if it helps. Go to Menu > Settings > Advanced to do so. Change the Use hardware acceleration when available toggle to the opposite position.

Try Another Profile and Reinstall Chrome

If your problems continue, your copy of Chrome may have major problems that cause it to crash. To check for corruption with your existing browser profile, try establishing a new one.

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To do so, go to Chrome’s top-right corner, click your profile image, and then click Add to create a new user. It will need a name and a profile photograph.

If it doesn’t work, you should try reinstalling Chrome. To begin, you may use Chrome’s built-in reset mechanism to return to a previous state without reinstalling.

To utilize this tool, go to Menu > Settings > Advanced > Reset and clean up > Restore settings to their original defaults. According to Chrome, this will reset everything except bookmarks, history, and stored passwords.

First, give this a go. If Chrome continues to freeze after a restart, you should uninstall and reinstall the browser. Navigate to Settings > Apps > Apps & features and look for Google Chrome.

Select Uninstall by clicking it. Then, download a fresh copy of Google Chrome and see if it makes a difference.

Google Chrome Keeps Freezing on Every Website

If Chrome shows a connection problem for every page you attempt to view, your internet connection is most certainly broken. We suggest that you follow our basic instructions for diagnosing network difficulties.

Google Chrome Won’t Start at All

Do you have a problem with Chrome not opening in the first place? First, check the Task Manager to make sure it isn’t already running. To launch Task Manager, press Ctrl + Shift + Esc, or right-click on an empty portion of the taskbar and choose Task Manager.

If necessary, choose More information at the bottom before opening the Processes page. If Google Chrome or chrome.exe is mentioned here, right-click it and choose End process. If you have many Chrome profiles active, you may need to close them all.

Try to open Chrome again after shutting it fully this way. If this is not the case, your antivirus or malware may be preventing Chrome. To test whether Chrome will open, briefly disable your antivirus software. If you haven’t already, go to the “Scan for Malware” section above for advice on how to get rid of any infestations.

If Chrome still won’t open, restart your computer. Following that, you should remove and reinstall Chrome as directed above.

Google Chrome Crashed: Fixing Specific Errors

The troubleshooting steps listed above should help for the vast majority of Chrome crashes or comparable hangs. In other circumstances, let’s look at some frequent Chrome error messages and how to repair them. In certain circumstances, we’ve produced specific tutorials to help you repair problems.

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Common Chrome errors include:

  • ERR NAME NOT RESOLVED: The website does not exist. Check the URL for mistakes.
  • ERR CONNECTION REFUSED: Your browser was unable to connect to the webpage. This might be caused by using a VPN, therefore disable it.
  • ERR CONNECTION RESET: Your connection was terminated in the middle of loading. Please try refreshing the page.
  • ERR CONNECTION TIMED OUT: The page took an abnormally long time to load. This is either because it is too busy or because your connection is too sluggish.
  • Your Connection Is Not Private: This appears when a page that should be private lacks a secure connection.
  • Oh, Snap! This is generally shown when a website causes Chrome to crash. It might be a plugin problem or a lack of resources.

When you get these alerts, always try refreshing the website with Ctrl + R or the Refresh symbol to the left of the address bar, since they might be transient issues. You may alternatively disregard the cache and refresh the page by pressing Ctrl + Shift + R.

As previously said, you should access websites that exhibit problems in an incognito window. These windows are handy for troubleshooting since they do not preserve cookies or other browser information. Clear your browser data if a site works in incognito but not ordinarily.

When Chrome crashes, you may examine information about it by typing chrome:/crashes/ into your address bar. Unfortunately, this does not give you with any valuable information, but you may report the crashes to Google for further study.

Chrome Crashing and Freezing Issues Solved

Because you do so much with your browser, it’s really inconvenient when it doesn’t react correctly. Whatever the reason of your Chrome issue, perhaps these troubleshooting steps helped you resolve it.

It’s usually due to a faulty extension, a lack of resources, or a misconfigured configuration.

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