What Is the Geek Squad Email Scam? How to Avoid It

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What Is the Geek Squad Email Scam? How to Avoid It

If you got an email from someone claiming to be from Geek Squad telling you of a transaction on your account but don’t remember making any purchases, this is most certainly part of the Geek Squad email scam. You may have heard of the Geek Squad email scam from friends or coworkers, but what precisely is it?

We’ll explain how this scam works, how to avoid falling for it, and what to do if you do fall victim.

What Is the Geek Squad Email Scam?

Laptop email scam

The Geek Squad scam is an email scam in which hackers send a bogus email claiming to be from Geek Squad, a division of Best Buy, a well-known international consumer electronics corporation. The email includes details about a membership renewal or purchase that the recipients are not aware of.

To make the email look real, scammers utilize bogus invoice numbers, renewal dates, and other purchase data. They employ official logos and advertising banners to make the email seem professional, guaranteeing that their intended recipient believes them. Furthermore, fraudsters provide their phone numbers and instruct consumers to call them if they need help with their transaction.

When warned of a huge transaction, fraudsters’ targets worry and phone the scammers immediately to learn more about the transaction or stop it in time. This is where con artists prey on them. Following then, the fraud might take numerous shapes, but the eventual objective of the hackers is to extract as much money as possible from their victims.

How Does the Geek Squad Email Scam Work?

hacking a pc

Scammers say that a transaction has taken place from the receiver’s account as soon as the recipient calls them on their phone number. Scammers tell their victims that the only way out is to cancel the transaction. The receivers agree as a natural response to that idea.

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To begin, they inquire about the receivers’ personal information—but authorities should never ask for sensitive information such as credit card numbers, social security numbers, and so on over the phone.

Scammers from the old school may explain to their victims that they cannot cancel subscriptions from their end and require enter the recipient’s computer to do it. The cybercriminal may claim that the transaction was caused by an unusual PC malfunction. They recommend providing them remote access to your computer to solve the problem since they are concerned that it may happen again.

Once their targets allow them access, they are at the mercy of the fraudsters in terms of how far they would go to defraud them. They may conduct large bank transactions, install harmful software to continue scamming users, demand money for remote service given, or levy cancellation costs.

How to Spot the Geek Squad Email Scam

anonymous cybercriminals email

To recognize a scam email from a genuine one, use the following guidelines and checks:

  1. Check the email for spelling and grammatical mistakes.
  2. Examine the scammer’s email address to check whether it has the misspelled firm name or if it is generic and hence unofficial.
  3. Examine if the fraudster addressed you by name. It’s a fraud if your name is never stated or if you’re just addressed as “Dear Sir/Madam.”
  4. Never click on email links. If you are unsure, utilize a link-checking website to ensure that they do not redirect you to an illegitimate location.
  5. Is the transaction being conducted in the same currency as your bank account? If the email is different, it is most likely from a fraudster.
  6. Subscribers typically have seven days to terminate their memberships. Be aware of emails that instruct you to contact them within one to two days—the fraudster is attempting to induce you to stress and make an error.
  7. Is the email from Geek Squad delivered to the same email address you used to sign up?
  8. Is the email asking you to respond to the same email address as official help or a different one?
  9. Confirm that no transactions have been made from your bank account to see whether this is a fraud.
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How to Avoid the Geek Squad Email Scam

Man Finding About a Scam Holding Cell Phone

If you’ve gotten an email purportedly from Geek Squad and suspect it’s a scam, you’ve already done half the work.

Whatever you do, do not submit personal information through email or any other means, and do not respond to the same email or contact the number provided.

To prevent falling into scammers, use simple measures such as avoiding clicking on links or downloading attachments. Keep this to yourself as well: increase awareness of the fraud, but don’t send the email to others in case they fall for it. In reality, your best strategy is to just delete the email.

If you share your computer with another person, ban the sender to protect them from falling prey to the scam.

To summarize, the simplest method to prevent the Geek Squad scam email is to ignore it and ban the sender.

What to Do If You Become Victim of the Geek Squad Email Scam

try to relax

If you become a victim of the Geek Squad email scam, follow these steps:

  1. If you’ve just talked with the fraudsters, don’t do whatever they tell you to.
  2. Block the number you just called to prevent fraudsters from calling you again.
  3. If you’ve supplied personal information, such as credit card details, contact your bank and have your money frozen.
  4. If you got software or files from an email, scan your machine for viruses.
  5. You should not use the same login information for several accounts, yet many individuals do. If you joined up using a link supplied to you by email, change your login information right away.
  6. To avoid fraudsters from accidentally filming you, momentarily deactivate your camera if it is activated.
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Avoid the Geek Squad Email Scammers

You should now be aware of fraudsters’ traps and will avoid falling prey to them. While you are doing your best to protect yourself, it is also critical to raise awareness among your family and friends.

The red flags listed above for detecting a Geek Squad email scam also apply to other phishing schemes. So be on the lookout for them and avoid them at all costs.

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