What Do You Do if Your Chromebook Won’t Turn On?

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What Do You Do if Your Chromebook Won’t Turn On?

While a Chromebook is a simple device, it may be difficult to debug owing to the limited possibilities for modifying its operating system.

If your Chromebook won’t start and you’re seeking for solutions, you’ve come to the correct spot. But first, let’s go through some of the possible causes of a Chromebook not turning on.

Why Is My Chromebook Not Turning On?

So you’re all prepared to begin working, but your Chromebook refuses to move. You may get a black screen of death or your smartphone may shut down shortly after turning it on. Perhaps the machine boots into Chrome OS, but you are unable to log into your account.

Whatever the case, the result is the same: your Chromebook won’t power on, stopping you from critical work.

Here are the main reasons why a Chromebook won’t turn on:

  • The battery charger might be malfunctioning.
  • Internal hardware problems are possible.
  • Problems with Chrome OS.
  • Interference from external hardware

What Exactly Is Chrome OS? Here’s Everything You Should Know

How to Fix a Chromebook That Won’t Turn On

Following these procedures, just as you are ready to give up on a stubborn Chromebook, should turn it on in no time:

Ensure Your Chromebook Is Charging

To see whether your charger is connected to your Chromebook, look for the little LED lights near the charging port. A steady blue or orange light indicates that your Chromebook is charging.

Allow your Chromebook to charge for at least 3-5 hours before attempting to turn it on again. If you don’t see any light, try a different charger. If the gadget still won’t charge, the issue might be a defective charging port or internal battery.

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Perform a Hard Restart

Hold down the Refresh + Power key to restart your Chromebook if it turns on but the screen remains dark.

A complete restart clears the RAM on your Chromebook as well as any other cache memory that may be preventing the OS from launching.

Remove All Connected USB Devices

Remove any devices hooked into the USB ports, since external gear might occasionally interfere with your Chromebook’s startup process. Eject the gadgets and restart your Chromebook.

TryLogging In As Another User

Even if your Chrome OS wakes up, a synchronization problem between your device and Google account may prevent you from checking in. To narrow down the problem, consider checking in as a guest or creating a new user account on your Chromebook.

Remove Apps From Google Chrome

If your Chromebook continues crashing, you should uninstall any recently installed Google Chrome extensions, applications, and updates.

Related:How to Close Unresponsive Chromebook Apps

Update the Operating System

If your gadget turns on but crashes, updating to the newest version of Chrome OS may be a lifesaver.

Replace the Internal Battery

Only proceed with this step if you are comfortable and acquainted with your device’s internal hardware. Simply detach the rear cover and replace the battery to replace the battery.

Keep in mind that opening your Chromebook may invalidate your laptop’s warranty.

Powerwash Your Chromebook

Powerwashing your Chromebook does not imply hosing it down! Simply said, it means returning it to its original factory settings. You may do this by using the Chrome browser to enter your Chromebook’s settings.

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Select Settings from the Chromebook menubutton (the three vertically-signed dots in the upper right-hand corner). Scroll down and choose Advanced. Continue to scroll down until you reach the Powerwash option at the bottom. To powerwash your gadget, click on it and follow the instructions.

If All Else Fails, Call the Manufacturer

If you’ve tried everything above and still can’t get your Chromebook to switch on, it’s time to contact the manufacturer. This is particularly useful if your warranty is still valid, since the Chromebook may be repaired for free.

If, on the other hand, you never bought a warranty or it has expired and would prefer not to pay a costly charge to have your Chromebook fixed, consider switching to a Google Pixelbook instead.

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