The 7 Most Common Chromebook Errors and How to Fix Them

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The 7 Most Common Chromebook Errors and How to Fix Them

Chromebooks are very durable computers. Things seldom go wrong, and they can take a beating before finally giving up the ghost. It sets them apart from typical Windows laptops and Macs.

And, since Chromebooks are so inexpensive, if your laptop dies, it’s not the end of the world; you can purchase a new one for less than $200.

Don’t, though, toss away your smartphone just yet. It may yet be salvaged. You only need to identify the issue and then follow a few simple troubleshooting procedures.

Here are seven of the most frequent Chromebook issues, along with some solutions. Continue reading to learn more.

1. Chromebook Frequently Crashes or Freezes

If you believe that just one tab is causing the problem, hard refresh the website by pressing Ctrl + Shift + R. If the issue reappears, open Chrome’s menu by clicking the three vertical dots in the top right-hand corner, then go to More Tools > Task Manager, pick the problematic tab, and click End Process.

If, on the other hand, your Chromebook consistently crashes or freezes and it does not seem to be caused by a specific web page, the first thing you should do is restart the device.

If the issue continues, it is very definitely caused by a malicious software or plugin. To begin, close all browser and app windows. Uninstall any recently installed applications or extensions from the app launcher (right-click > Remove from Chrome).

To find a rogue extension in a more subtle manner, go to Settings > More Tools > Extensions and uncheck every tick. Re-enable the extensions one by one until you locate the culprit.

If your system continues crashing, you may need to reset it. There will be more on this towards the conclusion of the post.

2. Laggy Online Performance

Laggy internet performance is generally a sign of your laptop’s age rather than a fundamental issue that can be resolved.

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Some older Chromebooks struggle to keep up with tab addicts’ demands. As a general rule, the older your gadget, the fewer tabs you can open simultaneously. If you insist on utilizing many tabs, consider a Chrome tab management software.

From personal experience, my Chromebook with 2GB of RAM is nearing its fourth birthday and is beginning to suffer. The issue is most obvious when using an app that uses a lot of power, such as TweetDeck.

Bottom line: The only option is to use your computer less often.

3. Laggy General Performance

If your Chromebook slows even when you’re not online (for example, whether you’re using the calculator or viewing a locally stored movie), it might be a hint that you need to upgrade your machine.

Google is continually launching new operating system versions. They will install automatically anytime you restart your computer, but if you’re the kind of person who keeps their computer on all the time, you may be a few updates behind.

Look for a little arrow in the lower right-hand corner of the screen. If there is, you will need to install updates.

It’s also worth checking to see if you accidently selected one of the beta release cycles. A faulty release may occasionally have negative effects on your system. For further information, see our guide to Chromebook release channels.

4. Problems Using a Second Monitor

Surprisingly, when connected to a second monitor, a Chromebook’s default action is not to mirror what you see on your screen, but rather to transform the second display into a fully functional second desktop.

This may be desirable behavior if you dwell in a tech dungeon with every wall lined with displays. It’s inconvenient for most individuals who only want to watch a movie on TV or broadcast a presentation in college.

Worse still, it isn’t always evident how to modify the setting. You have two choices. You may make the necessary changes by going to Profile > Settings > Device > Displays, or by clicking on the second screen notification message and making the necessary changes there.

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In this option, you may also alter the resolution, rotate the picture, and center your screen.

5. Unknown File Type Error Message

Chromebooks do not support as many file formats as Windows and Macs.

The following is a complete list of the file extensions that they can handle natively:

  • Microsoft Office formats include DOC, DOCX, XLS, XLSX, PPT, and PPTX.
  • Media formats include 3GP, AVI, MOV, MP4, M4V, M4A, MP3, MKV, OGV, OGM, OGG, OGA, WEB, and WAV.
  • BMP, GIF, JPG, JPEG, PNG, WEBP are examples of image formats.
  • Compressed Files: ZIP, RAR

You have three alternatives if your file type is not supported. To begin, go to the Chrome Web Store and download a format-specific app. Second, you may upload the file to a free file converting website. Third, you may check whether it works by adding it to one of your cloud storage providers.

6. Chromebook Won’t Turn On or Won’t Charge

The battery is often the first piece of hardware to fail on your smartphone. However, just because your computer won’t power on or charge doesn’t indicate your battery has reached the end of its useful life. Before you throw away your battery, try the following methods.

computer battery
Image Credit: ambassador80/Depositphotos

First, check to see whether your Chromebook is charging. If so, charge it for 30 minutes before trying to turn it on. If it still does not start, you may need to reinstall the operating system. More on it shortly.

If there is no power coming into your laptop, disconnect everything and remove the battery. Then, with the power cable and battery off, press and hold the Power button for 30 seconds. Finally, reassemble everything and charge the computer for 30 minutes.

7. Chrome OS Is Missing or Damaged

This is the most feared notification in the Chrome OS world: you must reinstall your whole operating system.

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But don’t worry, it’s not as hard as it sounds. Fortunately, we’ve written a comprehensive tutorial on how to reinstall a new installation of Chrome OS on your Chromebook.

Here’s the TL;DR version:

  1. Chromebook Recovery Utility may be downloaded from the Chrome Web Store.
  2. Download a copy of Chrome OS onto a removable device with 4GB of storage using the software.
  3. On your Chromebook, press Esc + Refresh + Power.
  4. Insert the USB stick.
  5. Follow the directions on the screen.

How to Reset Your Chromebook

If you’ve been struggling with the difficulties I’ve highlighted, but my suggestions haven’t helped, you may try resetting your device.

To begin, pick the gear icon in the bottom right-hand corner of your Chromebook’s screen after clicking on your profile photo.

Scroll to the bottom of the page and choose Advanced. Then, keep scrolling until you reach the Reset section. Finally, choose Powerwash and then follow the onscreen directions.

Note: You will lose all locally stored data, so create a backup before proceeding!

What Problems Are You Encountering?

We’ve addressed seven of the most frequent problems that Chromebook users are likely to encounter in this post.

Unfortunately, like with any troubleshooting procedure, it is hard to cover every conceivable scenario and remedy. But we hope this post has at least gotten you started in the correct direction.

What issues have you had with your Chromebook? How did you resolve the issue? Leave your tales, ideas, and recommendations in the comments section below, and you could benefit another reader!

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