How to Solve File Upload Errors in Google Drive: 8 Quick Solutions

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How to Solve File Upload Errors in Google Drive: 8 Quick Solutions

Google Drive is a tool for synchronizing files online and offline, but what happens when the synchronization stops functioning and you get upload failure errors? Is it possible that your video or file isn’t uploading to Google Drive?

File upload issues with Google Drive are not unusual. Checking your network connection, removing your firewall, or reconnecting your account should resolve your Google Drive upload problems.

1. Check Google Drive’s Status

Though Google takes pride in its uptime, it is not uncommon for its services to go down.

If you’re having trouble uploading files, the first thing you should do is check the status of Google Drive. It’s pointless to attempt to remedy the issue if it’s not your fault.

Simply go to Google’s Status Dashboard to do so. This page includes all of their services and informs you of any service interruptions or outages. Other sites, such as Downdetector and Outage, may also be worth a look. Report, which allows consumers to report problems with internet sites and services.

If Google Drive is unavailable, all you can do is wait. If it isn’t, continue reading for more troubleshooting advice.

2. Check Your Network Connection

The next step is to ensure that the issue is not caused by your internet connection.

If you’re using Windows 10, hit the Windows key + I to launch Settings and then choose Network & Internet. This page will inform you whether or not you are connected and how you are connected.

If you suspect a problem, choose Network troubleshooter. This wizard will discover and try to address issues automatically.

On a Mac, use Spotlight to launch the Network Utility, or go to Applications > Utilities. This will inform you of the status of your connection and allow you to determine whether or not it is transmitting and receiving data.

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If your network troubles persist, restart your router. See our tutorial on how to identify a network issue for more information.

3. Disable Antivirus and Firewall

If you have antivirus software or a firewall, try turning them off to see if your files start synchronizing again. For the changes to take effect, you may need to restart your computer.

Windows Security is enabled by default in Windows 10. To disable this, enter Settings by pressing Windows key + I. Open Windows Security by going to Update & Security > Windows Security.

Navigate to Firewall & network protection after you’ve arrived. Select your active network and turn off Microsoft Defender Firewall.

It’s always best to keep your firewall on, so use this as a temporary solution and certainly turn it back on immediately if it doesn’t solve the file upload problem.

4. Restart Backup and Sync

It’s the age-old troubleshooting tip, but it does often work. Try restarting the Backup and Sync client to see if this resolves the file upload issues.

To do this, click the Backup and Sync icon in your system tray. Click the Settings icon (three vertical dots) and click Quit Backup and Sync. Finally, reopen the utility.

If this didn’t work, try restarting your system entirely. Windows 10 users can do that by going to Start > Power > Restart and Mac users can go to Apple menu > Restart.

5. Reconnect Your Account

You can try disconnecting and reconnecting your Google account. This will mean all your files have to resynchronize, so this could take some time.

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Click the Backup and Sync icon in your system tray. Click the Settings icon (three vertical dots) and click Preferences. In the left-hand menu, go to Settings > Disconnect account > Disconnect. Once it’s completed, click Got it.

Now click the Backup and Sync system tray icon again. Click Sign in and follow the wizard through to reconnect your account.

6. Reinstall Backup and Sync

If you’re still not having any luck, try reinstalling Backup and Sync. To do this, head to Google Drive online, click the cog icon in the top right, and select Get Backup and Sync.

This ensures that you are using the most current version of the application. Open it, go through the procedure, and choose Yes when prompted to replace your existing version.

You may choose your Google Drive folder during installation and then resynchronize all of your stuff.

Another option is to uninstall the application first, then reinstall it following the instructions outlined above. This is more appropriate when you already know you have the most current version.

How to Uninstall and Remove Google Drive From Your Computer or Mac

7. Rename Your File

Having trouble uploading files? It’s possible that the problem is with the file you’re attempting to sync. There have been reports of files failing to sync if they include certain characters in their names.

If your file includes characters like, >, /,,?, or *, remove them. These should not be permitted in any case, depending on your operating system, however they may be accidentally included into file names by a software. In fact, completely rename the file using just letters and numbers. Check to see whether this gets the file through.

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If that fails, and if it is feasible, save your file in a different format. Google Drive might be slowed down by anything in the original format, thus this is a useful test.

8. Clear the Cache

The Google Drive cache on your phone or laptop is important since it speeds up file loading, but it may also create a few mysterious issues. Files may fail to sync or may not open in your browser. Some issues that have not been fixed by the preceding procedures may be remedied by emptying the cache.

To clear the cache on Chrome for desktop:

  1. Click the three dots in your browser’s toolbar > More Tools > Clear Browsing Data. In the address box, type chrome:/settings/clearBrowserData or press Ctrl + Shift + Del.
  2. Check the boxes for Cookies and other site data and Cached images and files in the Clear browsing data box.
  3. Select the quantity of data you wish to erase from the top menu. To remove everything, choose All time.
  4. Click Clear data.

Related: How to Clear Cache on Android (And When You Should)

Keep Google Drive Organized

Hopefully, one of the above methods has resolved your issue. If not, you should seek help from the Google Drive Help Forum or contact Google.

Once you can upload files again, try organizing your Google Drive files and folders so you can locate what you need fast.

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