How to Fix Your iPhone Email Not Updating

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How to Fix Your iPhone Email Not Updating

Several reasons might be causing your iPhone email to stop updating. These include mismatched system settings, software issues, email protocol discrepancies, and other issues.

Let’s go through each potential reason and see how you can repair it.

How to Fix iPhone Email Not Updating

There is no easy method to figure out why your email isn’t updating on your iPhone. As a result, you may need to attempt one, two, or all of these solutions before getting to the bottom of the issue.

1. Do a Manual Refresh

Before trying anything more sophisticated manually, try refreshing your Mail app. Open the app’s inbox, then slide your finger down the screen until you see a spinning wheel. This will cause the program to reconnect to the email servers.

2. Toggle Airplane Mode On and Off

Your iPhone email may stop updating due to a connection problem. To re-establish your connection, launch the Settings app on your iPhone and toggle the switch next to Airplane Mode on. You might also use your Control Center to toggle Airplane Mode on and off. Here’s how to use and customize your iPhone’s Control Center.

After that, wait 10 seconds before exiting Airplane Mode and checking your Mail app. If nothing has changed, do the manual refresh described in #1 above.

3. Reset Network Settings

Resetting your network settings will resolve any underlying connection difficulties.

Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings to do this. This will clear Wi-Fi networks and passwords, cellular settings, and any previous VPN/APN settings. You must manually rejoin to any Wi-Fi networks after completing the network settings reset. Then, force-quit and restart the Mail app to check whether the issue remains.

4. Check Mail Settings

If the problem persists, it might be an in-app issue. If you have the Push button for the app enabled, you should get email updates and alerts. Push directs email servers to ‘push’ your emails to your iPhone rather than attempting to ‘fetch’ them.

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So, if your iPhone email stops updating, go ahead and double-check your email update settings. To begin, go to Settings > Mail > Accounts > Fetch New Data, and then turn on the Push option.

If you’re just having problems with one mailbox, choose it from the Accounts list and choose Push from the menu on the following page. Select Fetch for accounts that do not have a Push option (such as Gmail accounts). Next, choose an update frequency from the Fetch Schedule drop-down box under the Accounts menu. Set it to the shortest update period possible—every 15 minutes. Manually refreshing the Mail app will update your mails even faster.

5. Delete and Reinstall Mail App

Delete and reinstalling the program is a proven way to resolve any potential in-app difficulties. This will reset any settings you may have messed with and may resolve the issue of your iPhone email not updating.

Despite the fact that Mail is part of the iPhone’s standard app portfolio, you may reinstall it like any other app. This should provide you with a blank slate to begin setting up your email accounts from scratch, eliminating any complications with the present configuration.

To delete the Mail app, go to Settings > General > iPhone Storage > Mail and hit Delete App. Then, from the Apple App Store, reinstall the Mail app. Start it up and sign in with your email address. Additional accounts may be added under Settings > Mail > Accounts > Add Accounts.

6. Remove and Re-Add Account

Remove any problematic accounts that refuse to update and re-add them. This should assist you in resolving issues caused by an incorrect or corrupted setup.

Go to Settings > Mail > Accounts > Delete Account to do so. Return to the Accounts page and choose Add Account to re-add the account. Do a manual refresh to load new emails after you’ve logged in and can view your emails.

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7. Check Notification Settings

If you’re not receiving email update alerts, you should check your Notifications settings. Navigate to Notifications > Mail in the Settings app. Then, make sure your notification settings (Alerts, Sounds, and Badges) are configured to notify you when a new email arrives in your inbox. Other notification settings may also be customized in this area.

It’s also a good idea to check the notifications settings for individual accounts to make sure they’re adjusted to your taste.

8. Enable Background App Refresh

Another potential solution is to allow background app refresh. This functionality enables applications to get fresh material even while you are not actively using them. Background App Refresh is also a beneficial tool for decreasing mobile data use, so it’s a win-win situation.

To activate Background app refresh, go to Settings > General > Background App Refresh and choose whether you want it to utilize Wi-Fi only or Wi-Fi plus Mobile Data.

9. Check Cellular Data Settings

To save data, some individuals prevent some applications from utilizing cellular data. If your Mail app doesn’t update while you’re using cellular connection, it’s possible that you’ve banned it from utilizing your iPhone’s mobile bandwidth.

Open the Settings app and pick Cellular/Mobile Data from the menu to deactivate the option. Then, scroll down the list of programs until you locate the Mail app and toggle the button next to it.

10. Disable Low Data Mode

iOS has a Low Data Mode that helps you save Wi-Fi and cellular network usage. If you previously activated the option, it might be the cause of your iPhone Mail not updating, since it may be blocking internet activity on the app.

To give the Mail app full internet access, make sure you don’t have Low Data Mode activated for both Wi-Fi and Cellular Data. To turn off Wi-Fi Low Data Mode, go to Settings > Wi-Fi and press the Info icon next to the current Wi-Fi connection. Then, deactivate the option next to Low Data Mode.

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To deactivate Low Data Mode on cellular data, go to Settings > Cellular > Cellular Data Options and toggle the switch next to Low Data Mode to the off position.

11. Disable Low Power Mode

Another option that may limit internet activity in the Mail app is the Low Power Mode, which limits numerous background operations in order to save your iPhone battery. To do so, go to Settings > Battery and deactivate the Low Power Mode setting.

12. Restart the iPhone

Turning off and restarting your iPhone is another method for fixing app-specific difficulties.

Hold down the side button and the volume up button at the same time on iPhone X and before. Then, to turn off, move the slider to the right. Learn how to restart your iPhone on all other models, even if the buttons are damaged.

Hold down the Side button after your iPhone has fully shut down to restart it.

13. Update Your iPhone

If all else fails, update your iPhone. Due to faults and malfunctions in the iPhone’s system software, the Mail app may be unable to refresh your email. Go to Settings > General > Software Update to update to the most recent iOS version.

Fix iPhone Email Not Updating

If the Mail app continues to fail to update your mailboxes, the cause is most likely something beyond your control. All that remains is to contact your email service provider for assistance.

However, if you’re experiencing cloud synchronization difficulties with your iCloud account, you should see our iCloud troubleshooting guide for assistance.

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