The Chrome browser sometimes stops playing audio on one or more websites while the system sound remains active. This is usually caused by a temporary mute on one website, which you may resolve by unmuting the page. Sometimes the problem is more serious.
If you’re having difficulties viewing your favorite program on Chrome because there’s no sound, try these remedies.
1. Rule Out Hardware Issues
Before proceeding with big software changes, check your hardware first. When Chrome stops playing audio, switch it off and try again with another browser or the system media player. If a problem occurs throughout your system, it is not exclusive to Chrome and may be resolved by simply connecting and unplugging the sound device, changing your output sound device, or upgrading the sound driver.
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If the problem is confined to Chrome, you could try turning it off and on again to see if it cures the problem. You may also restart your computer to ensure that a brief malfunction isn’t the source of the issue. When both of these repairs fail, it’s time to troubleshoot the problem using the fixes listed below.
2. Check Sound on Other Websites
Begin by playing sound on websites other than the one with no sound. When you’re certain that the issue is with one website, unmute that tab or page and resume listening to sound. This is how you do it:
- Open the webpage in a new tab if the sound is not functioning.
- Right-click on the tab.
- From the choices, choose Unmute Site.
If the sound is not already muted and the problem remains throughout Chrome, the issue is elsewhere and requires additional study. In such case, keep utilizing the remedies listed below.
3. Check Chrome Sound Settings
If the problem persists throughout Chrome, you may have disabled the option that allows websites to play sound. To confirm, do the following steps:
- Click on the three vertical dots in the upper-right corner.
- Navigate to Settings and then to Security and Privacy on the left-sidebar.
- Click Site Settings in the right-hand window.
- Scroll to the bottom and choose Additional content options.
- Go to the Sound settings.
- Select Sites may play sound instead of Don’t allow sites to play sound.
Furthermore, you may silence a few websites by adding them to the list of sites that are not authorized to play sound under the customizable behaviors option. As a result, ensure that you have not banned any websites that may not be playing any sound.
Check that Chrome sound isn’t set to zero in the Volume Mixer if no websites were excluded or sound settings were deactivated.
4. Check Sound in Volume Mixer
You may use a Volume Mixer to muffle your speakers, your system, or the sound from specific browsers. To guarantee that Chrome is not muted in Volume Mixer, follow these steps:
- Play a video or audio file with Chrome when the sound is turned on.
- In the lower-right corner, right-click on the speaker icon.
- Click on Open Volume Mixer.
- Unmute Chrome and increase the volume to 100 if it is currently muted.
If the volume in the Volume Mixer was not muted, you should attempt a few additional system-level remedies, such as running the sound troubleshooter and upgrading the sound driver.
5. Run Sound Troubleshooter
Microsoft Windows offers built-in troubleshooters that automatically identify and resolve the majority of system faults. Sound difficulties may also be troubleshooted in the same way. As a result, execute it to guarantee that a transient system issue isn’t muting your Chrome browser.
To run the Sound troubleshooter, follow these steps:
- To access the Settings app, press Win + I.
- Go to System Settings.
- Click Sound on the left-sidebar.
- In the right-hand pane, click the troubleshoot button.
By doing so, the Get Help box will open, prompting you to enable the system to do a brief scan. Click Yes to do a fast scan to troubleshoot the sound problem. Hearing a sound verifies that the issue is not on the system’s side.
Even so, as a final option, upgrade the sound driver to resolve any software difficulties.
6. Update Your Sound Drivers
To update the sound driver, follow the below steps:
- Navigate to Manage by right-clicking on This PC.
- On the left sidebar, choose Device Manager.
- Increase the number of sound, video, and gaming controllers in the category.
- Update the sound driver by right-clicking it.
Has updating the driver made any difference? It’s time to rule out any browser-related difficulties.
7. Clear the Browser History and Cache
Over time, an untidy history and a piled-up cache might also mute your browser. Clear the browser’s history and cache to rule out this possibility. To do so, follow these steps:
- To access the Chrome history page, use Ctrl + H.
- On the left-sidebar, choose Clear browsing data.
- Select the boxes that say Browsing history, Download history, Cookies and other site data, and Cached pictures and files.
- Hit Clear data.
If deleting your browser’s history and cache does not help, you might try resetting your browser settings.
8. Reset Chrome
You can reset Chrome by following these steps:
- In the top-right corner, click the three vertical dots.
- Go to Settings.
- On the left sidebar, go to the Advanced menu.
- Click on Reset and clean up.
- Restore settings to their original defaults by clicking the button.
- Click Reset settings in the popup menu.
Resetting Chrome will restore all of your browser settings to their defaults, resolving the Chrome not playing sound problem while also increasing browser speed. However, all of your changes will be lost, and you will have to restart your browser from scratch.
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Chrome Still Not Playing Any Sound?
If Chrome remains silent, you should attempt a few further workarounds as a last option to restore your browser’s voice. Among these include removing browser extensions, running a virus check on your machine, cleaning out your browser, and reinstalling Chrome. Even if it doesn’t work, you’ll have no option but to use another browser until the issue is temporarily addressed.
Do you use a slow Chrome browser? Then, switch your default search engine to Chrome, close resource-hungry tabs, update your browser or clean its cache, and, last but not least, disable hardware acceleration.
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