10 Ways to Fix “This Video Cannot Be Played” Error in Google Drive

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10 Ways to Fix “This Video Cannot Be Played” Error in Google Drive

Google Drive is a useful application for saving essential documents, images, and movies. However, you may sometimes find problems while attempting to play films from Google Drive. Typically, you’d see error warnings like “This video cannot be played” or “Whoops! There was an issue with playing this video.”

This Google Drive issue might be caused by a variety of factors. So, let’s look at some of the greatest solutions to this problem.

1. Check Your Internet Connection

Firstly, check if you have a stable internet connection.

Google Drive requires a reliable and high-speed internet connection to play movies saved in your cloud storage. As a result, playing videos with sluggish internet or a fluctuating network is likely to cause problems.

Test your Wi-Fi speed if you feel you have internet speed difficulties. If your internet speed is adequate, attempt rebooting your router and reconnecting.

2. Ensure That the Video File Type Is Supported

Google Drive accepts a variety of video formats, but not all of them. Although you may submit movies in any format, it will only play supported formats.

Google Drive supports the following video formats: 3GPP, AVI, FLV, MPEG4, MPEG-PS, MOV, MTS, WebM, and WMV. If your video isn’t supported by Google Drive, just transcode it and submit it again.

3. Avoid Pirated Videos

Avoid using Google Drive to store or distribute unauthorized information at any costs. If you attempted to play a pirated video, Google may have blacklisted or barred you. This is because Google uses file hashing to detect and ban illegal material.

Furthermore, there are various legal methods to get popular pirated programs for free or at a reduced cost.

4. Ensure That Your Video Is Not Corrupted

Your video may be corrupted, resulting in the “video cannot be played in Google Drive” issue. In this case, the video players on your computer may also be unable to play the movie after downloading it.

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If the problem is caused by a corrupted video, don’t worry. There are various video restoration software available to assist you in repairing corrupt videos. The greatest aspect is that most of these apps can repair films in a variety of formats, including WMV, AVI, MKV, FLV, MPEG, MP4, and others.

5. Try Incognito Mode

It is often beneficial to install plug-ins or extensions to your web browser. However, some extensions include capabilities that conflict with your browser’s normal functioning. As a result, you may be seeing the “Google Drive video cannot be played” issue as a result of one of the extensions you just installed.

Enable incognito mode to see whether an extension is generating this problem. This should turn off all extensions and enable you to browse anonymously. Log in to Google Drive and attempt to play your movie.

If this addresses the problem, one of the extensions is to blame. Disable all extensions and then re-enable them one at a time to locate the offending plug-in.

6. Open the Video in a New Window

Try opening the video in a new window instead than double-clicking on it. This might assist in resolving the “Google Drive video cannot be played” problem.

Now, here’s how you can play your video in a new window:

  1. Open Google Drive, right-click the issue video, and then choose Preview.
  2. In the top-right corner of the screen, choose the menu option (three vertical dots).
  3. Finally, pick the option Open in new window.

7. Disable Hardware Acceleration

Web browsers often employ hardware acceleration to improve performance.

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During this procedure, the browser offloads some processes to the PC’s hardware to speed them up. This capability enables the browser to access and utilise your PC’s Graphics Processing Unit (GPU) to produce video results in this scenario.

Although hardware acceleration speeds things faster, it may create a number of difficulties that interfere with the functioning of your browser. As a result, disabling hardware acceleration may aid in resolving the problem at hand.

8. Clear Browser Cache and Cookies

The purpose of browser cache and cookies is to make your surfing experience as smooth as possible.

Cookies are files that are produced by the websites you visit. They simplify your browser experience by preserving your data. Meanwhile, cache retains portions of sites (such as photos) so that you may access them quicker the next time you visit the site.

While cache and cookies improve your surfing experience, if you don’t clear them on a regular basis, they might overload your browsers. To address the “Google Drive video” problem and other browser difficulties, erase the browser cache and cookies. Sign in to Google Drive again and attempt to play your videos.

9. Update Your Browser

Are you still having trouble with the “video cannot be played on Google Drive” error?

Maybe you’re using an old browser that can’t play some videos. In this case, you will need to upgrade your browser.

When you close and reopen a web browser, it usually updates itself. However, if you haven’t closed your browser in a while, an update may be on the way.

So, here’s how you update popular web browsers such as Chrome, Firefox, and Edge:

How to Update Chrome

  1. In the top-right corner of the screen, choose the menu option (three vertical dots).
  2. Select Help > About Google Chrome.
  3. Finally, choose Relaunch to apply any available updates.
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How to Update Firefox

  1. In the top-right corner of the screen, click the menu button (three vertically aligned lines).
  2. Go to Help > About Firefox.
  3. Firefox will automatically look for and download updates. To finish the procedure, click the Restart to Update Firefox button.
Updating Firefox
  1. In the top-right corner of the screen, choose the menu option (three horizontal dots).
  2. To learn more about Microsoft Edge, go to Help and Feedback > About Microsoft Edge.
  3. When Edge has finished checking for updates, click the Restart button.

Updating Edge

Your device should no longer show problem warnings like “this movie cannot be played on Google Drive.” However, if the problem remains, there is one more option to consider.

Download a copy of the movie to your computer and view it with your preferred video player if you have adequate disk space.

To download the video, go to Google Drive, right-click on it, and choose Download.

Play Videos on Google Drive, Anytime

Google Drive is without a doubt one of the most user-friendly cloud storage solutions. However, it’s inconvenient when this program displays error warnings like “the movie cannot be viewed on Google Drive.”

Fortunately, you can address such problems by using the strategies we’ve discussed. However, if the problem remains, using Google Drive in a different web browser may be a simple solution.

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